The Residences at Crystal Towers
What Guests Say
Absolutely everything about the hotel. Stunning room, view, facilities and above all, the staff were unswervingly efficient, kind, warm and friendly. I was greeted by security Grant who was so very helpful. I then got to know a couple of the guys at the desk, Bash and Chad. They were so kind and helpful, and sorted any issue or query I may have had in being in beung u familiar to the place and my first time in Capetown. In my free time passing through reception, if I could see that no customers were around I'd actually go and talk to them. The cleaners were amazing and one time I bumped into one called Christine, another amazing staff member and lady I will most definitely WILL be staying at Crystal Towers again when I return to Capetown next year!
Berardi
December 2023
Good location near restaurants and few other shops. Apartments decor was very modern.
Nonsi1
May 2022
The Residences have amazing staff who are friendly efficient courteous and ever helpful - the parking is secure and convenient , & having two eating options on site is also a big plus. Canal walk mall is an easy 3-4 minute walk away and in general the hotels location offers easy access to Cape town , panorama or further afield with easy links to the highways . Remember to request a hairdryer and additional access keys from reception if required & patio furniture.
Pamela
November 2023
1. Luxurious and classy setup and location. 2. The ease of check in and warm welcoming staff. Including the cleaning staff. 3. Great value for money, felt like home away from home. Will definitely come back over and over. Have already referred my friends and family.
Lauretta
January 2024
I wanted to express my gratitude for the wonderful experience my family and I had during our recent stay at the property. Our stay was comfortable, and we thoroughly enjoyed the warm hospitality provided by the staff at the reception. The reception staff were not only helpful but also very welcoming. Their assistance was particularly noteworthy when my daughter accidentally left her plush toy in the penthouse. The staff were above and beyond to retrieve it for us and contacted my friend in Cape Town to collect it. Moreover, the residences’ location, situated next to Canal Walk, added to the overall positive experience.
Sonia
January 2024
The location was great. It’s halaal friendly. You have access to the restaurant and 24hr coffee shop. Nice size rooms. The staff was extremely helpful, kind and always had a smile:
Laila
January 2024
Room was really clean, was abit sad about the hot water issue that we had on the 1 night and also, I would also like this option to allow the customer to make full payment on the day of arrival. you guys should also have this option.
Kapela
August 2023
The location was the highlight for me. Easy access to all the attractions, and just a walk to Canal Walk shopping Mall. The room was spacious, the security was on high alert and we felt safe all the time. The front desk staff were Superb, their customer service is top notch. I will definitely recommend the place to friends and family.
Baji
May 2023
very beautiful hotel, rooms are nice and everything looks exactly like the picture the staff was very nice looks exactly like pictures main bedroom was gorgeous no doubt close to the biggest mall
Hove
April 2022
I loved it so much that I extended my stay The view is amazing, cozy and I felt comfortable and at home. The bed very comfortable, so I slept well. Lovely heated tiles. Clean, modern and luxurious look, everything blending in. Undercover parking and easy to move from the room to my car and also to the front desk. The staff was amazing friendly and helpful. Cleaning service polite and professional. Also a convenient, 5min walk to Canal Walk mall. I loved the peace, tranquility and spaciousness of the room, perfect for one or two people. I will definately visit Crystal Towers more often.
Gail
September 2023
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